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This page covers the first activation of a Melody device: flashing firmware via the configurator and linking the device to a Melody account. During the first activation, the device sends its serial as part of a signed activation message and, on success, receives:
  • system_token — used to continue setup and auth flows.
  • factory_serial_id — a factory-provided identifier of the device. This field is mandatory but not unique across devices.

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Steps

1

Open the configurator

Go to config.hapticsconnect.com/uploader and follow the instructions to register the device within the system.
2

Connect the device

Connect the device to your PC with a USB cable.
3

Select firmware

Select the firmware to upload.
4

Flash firmware

Press Update firmware and select the serial port your device is connected to.
5

Wait for completion

Wait for the firmware update to finish.
6

Reboot

Reconnect the board or press the Reset/EN button.
Once activated, continue with Device Setup to read device info and status over the WiFi API, or Server Connection to bring the device online.